Initial Consultation Agreement
Booking a consultation constitutes acceptance of the Terms and Conditions which also services as an initial consultation retainer with the RCIC & Client.
Please read carefully and contact us if you have any questions.
The is Initial Consultation Agreement is made this day between Regulated Canadian Immigration Consultant (RCIC)
Florence Akpan (the “RCIC”), Membership Number R519833
OR
Sharon Boscoe (the "RCIC") Membership Number R712762
OR
Asha Ali (the "RCIC") Membership Number R710106
OR
Yuliia Rowe (the "RCIC") Membership Number R709358
and yourself (the “Client”), for the purpose of an initial consultation relating to Canadian Immigration.
The Client is obliged to pay the booking fee as noted on the booking page.
This Agreement shall be governed by the laws in effect in the Province/Territory of Saskatchewan and the
federal laws of Canada applicable therein.
Please be advised that our RCICs are members in good standing of the College of Immigration and Citizenship Consultants (CICC), and as such, is bound by its By-law, Code of Professional Ethics, and Regulations.
Purpose and Scope
The purpose and scope of the consultation is to provide the consultant with sufficient information to allow for a full analysis and comprehensive advice on Canadian immigration options, including estimated time frames, application fees & representation cost (where applicable).
Limits of engagement
The services to be provided under this Agreement are limited to a single consultation on the matter described above. The RCIC shall not provide further information or advice to Client unless the Client and the RCIC have expressly agreed to a continuation with respect to this and other matters and a separate written agreement concerning those other matters has been entered into by Client and RCIC. This agreement does not obligate the RCIC to act for Client in any application or proceedings. Should client require further advice or representation from the RCIC following this initial consultation, Client must sign a separate retainer agreement with RCIC.
Method of Consultation
Initial consultations are provided via a zoom using the link provided in your booking confirmation email. If you did not receive this, please email ask@infoplacecanada.ca. The consultation is for the allotted time and if clients’ concerns are addressed in less time, there will be no credit or refund of unused time.
Reschedule or Missed Consultation
In the event the booked consultation date needs to change, this must be completed 24 hours before the booked consultation time by emailing ask@infoplacecanada.ca to request a new date. Consultations can only be rescheduled once. In the event, that a client is more than 15 minutes late for their appointment the appointment will be automatically canceled and there will be no refund as fees are considered earned
Refund policy
The client is only entitled to the refund of any fees that have not been earned under this agreement less 10% administrative charge. For the avoidance of doubt, fees shall be earned by the RCIC immediately on the date and time scheduled for the consultation. Fees that have been earned under this agreement are non-refundable.
Other Conditions
Client responsibility: Client must provide the RCIC with such factual information and documentation as are required to perform the consultation. Client must be accurate and honest and must inform RCIC of all information, even if negative or adverse, which might be relevant to the advice provided by RCIC in this matter. Failure to fully disclose all relevant information to RCIC will impact the advice given by RCIC and may void this Agreement, or seriously affect the outcome of the application of Client or the retention of any status that Client may obtain.
Advice current on date of consultation: The advice provided by the RCIC to the Client is based on the Canadian immigration law and policy current on the date of the consultation where relevant. The RCIC is not responsible or accountable for any change in government legislation or policy that may impact the processing of any subsequent application by the Client.
No guarantee on the outcome: RCIC shall provide consulting services to the Client to the standard of a competent ICCRC member. RCIC does not guarantee that she will be able to assist the Client in meeting his or her business, education, employment or immigration goals.
Confidentiality: RCIC is required to preserve the confidences and secrets of the Client. This professional obligation exists to encourage candid and complete communications between the Client and the RCIC. All information and documentation provided by the Client and reviewed by the RCIC will not be divulged to any third party, other than RCIC’s agents and employees, without prior consent, except as demanded by law.
Applicable law: These terms and conditions shall be governed by the laws in effect in the Province/Territory of Saskatchewan, Canada.
Please be advised that RCIC is a member in good standing of the College of Immigration and Citizenship Consultants (CICC). As such, the RCIC is bound by its By-laws, Code of Professional Ethics, and Regulations.
By signing the agreement, you will be indicating your agreement to the terms and conditions set forth above in this Initial Consultation Agreement and acknowledge that any further engagement of the RCIC will require a further written agreement with different terms.
